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June 03, 2004
Situations that promote learning
A colleague at Stanford asked me to explain something I said about how people are more receptive to learning in certain situations. The answer I emailed back is my quick response, not perfect work. But I figured my Lab team and some notebook readers might find this topic interesting. Better still, perhaps others can improve these ideas or offer citations. -------------I define learning as behavior change. People are more likely to change their behavior (or learn) in a variety of situations. 1. When dissatisfied
When people realize their actions are not leading to their goals, the seek a new solution. They try new behaviors. 2. When in a good mood
When people are happy, they are more open to thinking new thoughts and trying out new behaviors. It's not just about mood, it's really more about activating "approach" rather than "avoidance," engaging the parasympathetic nervous system rather than the sympathetic. Don Norman's new book, Emotional Design, is probably the best resource on this topic. 3. When rewards, such as fun, are immediate
People will do most anything to achieve a short-term pay off, like being amused. So when fun is a near-term reward, people can also be induced to try new things; along the way they may adopt new behaviors. This is one reason I bring fun into my Stanford teaching and industry talks: I want people to learn.
Posted by at June 3, 2004 12:29 PM
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