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January 16, 2006
A small phrase reduces flame postings
I had coffee with Kevin Hale of ParticleTree today. He has an active discussion forum where lots of people come to debate recent articles on his site.
Kevin told me that he's had a problem with flamers, who come to the site and start posting angry comments about other people. They get out of hand very quickly.
Here was his answer:
He pre-filled the comment box with the simple phrase "Everybody needs a hug." Turns out that this small step reduced flame postings by a huge number.
Posted by Ramit Sethi at January 16, 2006 11:05 PM